By Hank Jongen
Department of Human Services
CONGRATULATIONS to all students who recently graduated from
If you are planning to study full time or take up an
Australian Apprenticeship in 2019 you should get your student claim in now.
We’ve improved our website and online services, making it
easier than ever for students to find out about payments and lodge a claim.
Students can now prepare and submit their claim for Youth
Allowance, Austudy or ABSTUDY up to 13 weeks before they start studying.
Make sure you provide all your supporting documents when you
lodge your claim.
That way you’ll be paid from the earliest possible date.
Supporting documents help us confirm your identity, work out
your eligibility for payment and the amount of Youth Allowance you may receive.
Without these documents, we can’t finalise a claim.
The quickest and easiest way to provide your supporting
documents is by uploading them through online services or the Express Plus app.
Once you receive your payment, you can use online services
or the app to let the department know about any changes to your circumstances
that may affect your payment, including study details, income, address or
Indigenous apprentices can also now claim ABSTUDY online.
Indigenous students can claim ABSTUDY by calling the ABSTUDY
line and completing their claim over the phone with a verbal declaration rather
than having to fill out a form.
Students can also track their claim online without needing
to call for an update.
The streamlined online claim process for Youth Allowance and
Austudy tailor questions based on the student’s circumstances.
Students can keep up to date with payments and services by:
Subscribing to ‘News for Students and Trainees’ at
Liking the Student Update Facebook page.
Following @StudentUpdateAU on Twitter.
Visiting the ‘Information for students and trainees’
playlist on the Human Services YouTube channel.
For more information about student payments, visit